Free Business Messenger now supports all major languages

The free Sonetel Business Messenger allows you to receive questions from customers via your website.

Your team can answer these questions while on-the-go by using our free mobile apps – for free.

The free chat widget automatically detects what language it should use, by doing a language analysis of each page in your website.

The languages supported now are: Arabic, Bengali, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Portuguese, Punjabi, Romanian, Russian, Serbo-Croatian, Spanish, Swedish, Telugu, Turkish and Ukrainian.

Get started now

To install the chat widget now, follow these steps.

And one more thing: if you use the chat function actively at your business website, you are also entitled to get a free phone number for your business, anywhere in the world.

Here’s a quick introduction to how the chat function works:

The free Sonetel Business Messenger comes with all the expected standard features:

• Color and placement
  The Messenger color is configurable and you can decide where on the page it should appear.
• Pro-active messages
  The Messenger can pop a welcome message to visitors based on the definitions you set.
• Business hours
  The Messenger can be hidden automatically outside business hours.
• Notify me
  The visitor can leave their email and get notified when there is an answer.
• Copy of chat
  The visitor can get a copy of the chat by email.
• CSAT
  The visitor can rate the service they receive and enter additional feedback.
• Team inbox
  Incoming conversations can be picked from a shared Team inbox.
• Mobile apps
  Free mobile apps are available for your team members.
• Support by Artificial Intelligence
  A free AI module will suggest answers to your tam, that they can forward to the visitor with a click – saving time.
• Free phone number
  If you use the free Business Messenger, you are also entitled to have a free phone number in any country of choice.