What is an API?

If you don’t know what an API is, then it is probably isn’t for you

API means “Application Programming Interface“.

It’s an interface that allows applications and services to communicate with each other across local networks or the Internet.

Developers can write code “calling” an API. This API call can then trigger some action in the other application, retrieve some information – or whatever else the API is designed to allow.

The Sonetel API is mainly used to set up and configure various aspects of the Sonetel Communications Services.

This can include changing call forwarding destinations for a phone number, upload training data for the Sonetel AI or change the configuration of an IVR.