IVR (Interactive voice response) has been around since the early seventies. In its new shape – the Cloud IVR  – it still plays a vital role in every business that...

Un numéro de téléphone virtuel est un numéro de téléphone ordinaire qui vous permet de répondre et de passer des appels depuis n’importe où dans le monde. Dans cet article,...

Comment fonctionne le renvoi d’appel – et comment l’activer sur un numéro de téléphone ? Ce sont quelques-unes des questions auxquelles nous répondrons dans cet article

Communications Platform as a Service (CPaaS) is a cloud based service that allows you to integrate various types of real-time communication services into your own software, through the use of...

Sonetel offers both Premium and Business packages. What is the difference – and when does it make sense to have either of them?  

The phone number is an aging invention from the 1800’s. It still plays a surprisingly important role in our lives. But for how long? Will there be phone numbers in...

Increase sales by adding a free chat widget to your website, allowing visitors to ask questions to your team. In this article we will explain what a chat widget is...

Your customers and prospects are probably already among the more than 1 billion people using Messenger. How can Facebook Messenger be used for your business – to increase revenues? In...

Twitter DM – or Twitter Direct Messaging – is a feature that allows two Twitter users to send private chat messages to each other. In this article we will explain...

WordPress is a free open-source software that runs ca 35% of all web sites on the planet. By adding plugins to a WordPress site, you can add more functionality. If...